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Compensation Information

Information on Compensation

Here you can find out more about the role of the Independent Advisory Service, Independent Compensation Panel, and the Independent Complaints Commissioner.

Building the tunnel is a major construction project and some of our work will have an impact on local communities. We are absolutely committed to keeping this to a minimum. We are using construction techniques and equipment that will minimise disruption and we are also committed to letting you know what work will be happening and when.

It’s really important that we understand if you feel our works affect you. So if you work shifts, work from home, have a medical condition, are house bound, are vulnerable or are a business suffering a financial loss, please let us know.

The following documents provide more information: 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email us at: [email protected]We’ll consider your request and get back to you as soon as possible.